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Edward Hines, Jr. VA Hospital

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Contact Us Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week. Review our visiting hours and guidelines page for visitor hours. Telephone Care Program Monday - Friday, except holidays 8:00 am - 4:00 pm 708-202-3800 begin_of_the_skype_highlighting 708-202-3800 end_of_the_skype_highlighting The Hines Telephone Care Program is a service that will allow you to receive personalized, timely attention for your health concerns by telephone. This service is provided for veterans by a special health care team that can answer your health care questions. Call 708-202-3800 begin_of_the_skype_highlighting 708-202-3800 end_of_the_skype_highlighting. This call connects you with an entire team of people ready to serve you. Advice Nurse The Advice Nurse is a registered nurse who will discuss your health care concerns with you and help you decide how best to handle your question or problem. If you are enrolled in a clinic and have a question about your treatment or a problem before your next appointment, the Advice Nurse will contact your doctor or nurse, if necessary. Advice Pharmacist If necessary, the Nurse will put you in touch with a Pharmacist who can handle questions or concerns about medicines, such as prescriptions, dosages, side effects, and refills. To contact the pharmacy directly call 708-202-2573 begin_of_the_skype_highlighting 708-202-2573 end_of_the_skype_highlighting. Remember, you can request your prescriptions using My HealtheVet. The Hines Telephone Care Staff is dedicated to meeting your needs. Please do not hesitate to call if you need assistance. Schedule an Appointment To schedule an appointment, please contact us at any of the numbers listed on our appointments page. Patient Representative If you have a compliment, complaint, or other issue which you believe requires resolution, please contact our Patient Advocate Tom Grego at (708) 202 - 2716 begin_of_the_skype_highlighting (708) 202 - 2716 end_of_the_skype_highlighting. Located in Building 228, Room 1055. News Media Members of the news media should contact our Communications Office at (708) 202 - 5627 begin_of_the_skype_highlighting (708) 202 - 5627 end_of_the_skype_highlighting. Web Master To report problems with this website, please contact the webmaster.     VA Hospital 5000 South 5th Ave Hines, IL 60141 Phone: (708) 202-8387 begin_of_the_skype_highlighting (708) 202-8387 end_of_the_skype_highlighting   Outpatient Clinics Aurora, Illinois Elgin, Illinois Joliet, Illinois Lasalle, Illinois Kankakee, Illinois Oak Lawn, Illinois Related Links Facility Map Schedule an Appointment Contact a Patient Representative Important Phone Numbers